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Losing EXP after 20th Feb 2023 Maintanance - Printable Version

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Losing EXP after 20th Feb 2023 Maintanance - Fallschirm - 02-20-2023

Hello, My character Nickname "Blizzard", was level 76 and 67% exp before maintanance, located in town.
But after maintanance...my character was found dead on orc fortress, and exp only 35%. 
Other are not change (adena, equipment, lamp number) , only exp was down by about 32%...
please return 32% experience...it was 4 days effort of leveling and saving for lamp...


RE: Losing EXP after 20th Feb 2023 Maintanance - Support Astasoftlab - 02-20-2023




Hello

Thank you for your report, and please be at ease on this issue
Please attach your screenshot when you are dead on the Orc Fortress and send it to support@astasoftlab.com
And please make sure that you have clicked on 100% exp retrieve window

Thank you


RE: Losing EXP after 20th Feb 2023 Maintanance - Fallschirm - 02-20-2023

(02-20-2023, 04:39 PM)Support Astasoftlab Wrote:


Hello

Thank you for your report, and please be at ease on this issue
Please attach your screenshot when you are dead on the Orc Fortress and send it to support@astasoftlab.com
And please make sure that you have clicked on 100% exp retrieve window

Thank you

i already wake up, and there are no option for 100% exp window since we die in orc fort we dont lose exp.
and just for your consideration, its impossible to lose 32% exp when you die once


RE: Losing EXP after 20th Feb 2023 Maintanance - Support Astasoftlab - 02-21-2023

Hi, issue have been solved
We have retrieve the lost Experience


RE: Losing EXP after 20th Feb 2023 Maintanance - Fallschirm - 02-21-2023

thank you